FAQ’s
FREQUENTLY ASKED QUESTIONS
Wood Kraft Kids specializes in a wide range of high-quality wood products, including furniture, home decor items, flooring, decking, and more. Our products are crafted from premium materials to ensure durability and aesthetic appeal.
Ordering from Wood Kraft Kids is easy! Simply browse our website, select the products you wish to purchase, and proceed to checkout. You can also contact our customer service team for assistance with your order.
Yes, we offer customization options for many of our products. Whether you need custom furniture pieces or personalized engraving, our team can work with you to create the perfect product to suit your needs. Contact us for more information on customization options.
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All payments are processed securely to protect your financial. information.
Delivery times may vary depending on the product and your location. Most orders are processed and shipped within 7 days. Once your order has been shipped, you will receive a tracking number to monitor its progress. For more specific delivery estimates, please contact our customer service team.
In the unlikely event that you receive a damaged or defective product, please contact our customer service team immediately with photos of the damaged item. We will work to resolve the issue promptly by offering a replacement, repair, or refund.
Yes, we understand that sometimes customers may change their mind. You may return products within 30 days of purchase for a refund, provided the item is in its original condition and packaging. Please refer to our refund policy for more information on eligibility and process.
Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. For international orders, please contact our customer service team to discuss shipping options and costs.